Monday, December 16, 2013
Springer Verlag has not sent me a packet of offprints and a poster of our article yet, though its emails repeat our patience and cooperation again and again. It insists on the packet that we should wait for its delivery within two weeks. I would like to know whether it has sent it already or not at first. Its attitude to customers is really irritating me. Anyway, I hope its delivery until Christmas Day.